Wandering Wellness Cancellation Policy
At Wandering Wellness By Mel, every appointment is intentionally reserved to create a calm, personalised, and unrushed experience for each client. As a mobile wellness business, late cancellations and last-minute changes can greatly impact scheduling, travel, and availability for other clients.
To ensure fairness and respect for both my time and yours, the following cancellation policy applies:
Appointments cancelled or rescheduled within 72 hours or more notice fee will be waved.
Appointments cancelled or rescheduled within 48–72 hours of the booking time will incur a fee of 50% of the total booking cost.
Appointments cancelled or rescheduled within 24–48 hours of the booking time will incur a fee of 100% of the total booking cost.
Same-day cancellations and no-shows will also be charged at 100% of the total booking cost.
Thank you for valuing the time, preparation, energy, and intention poured into each treatment experience. Your ongoing support means so much to my small business.